Last updated: 24 August 2026
These terms apply when you shop at masayastudios.se. The seller is Masayastudios, Swedenborgsgatan 5A, 118 48 Stockholm, Sweden. Email info@masayastudios.se.
Orders and contract
Adding something to the cart is not a purchase. The contract is formed when payment succeeds. We email a confirmation. We may refuse or cancel an order (fraud, obvious pricing errors, sold-out stock) and refund you.
Prices are in SEK and include 25% Swedish VAT.
Payment
We accept card, Klarna, Swish, Apple Pay and Google Pay through Stripe. You pay Masayastudios; Stripe processes the payment.
Shipping
We ship from Stockholm with PostNord or their partners. Sweden: 59 SEK under 550 SEK, free from 550 SEK. Nordics 99 SEK, EU 149 SEK, UK/Switzerland/Iceland 179 SEK, rest of world 249 SEK. Handling 1–2 business days. Transit depends on the zone — see the shipping policy. Times are estimates. Risk passes when the carrier has the parcel. Outside the EU, import duties may apply on arrival.
Withdrawal and returns
You have 14 days from receiving the goods to withdraw, under the Swedish Distance Contracts Act. The item must be unused, with tags, in original packaging. Email us first. You pay return shipping to Stockholm unless the item is defective or we sent the wrong one. Size exchanges: you pay shipping both ways unless we shipped the wrong size. Refunds go back to the original payment method after we inspect the return.
Use of the site
Personal, lawful use only. Don’t scrape, overload, or misuse the shop.
Liability
Nothing here limits rights you have as a consumer under Swedish and EU law. We are not liable for delays outside our control (carrier, customs, events we cannot reasonably prevent).
Changes
We may update these terms. The version on this page when you order is the one that applies.
Contact
info@masayastudios.se · +46 72 316 69 75